Frequently Asked Questions

If you are a current paid member, you can sign into AlumConnect now through our website and gain full access to connect with fellow alum directly for the first time, post on the main feed, see exclusive user-generated content, create a group, list your nonprofit or business in our directory, post a job opening, and find or serve as a mentor. Just click AlumConnect in the gray menu bar and then register on the AlumConnect platform with your Microsoft Alumni Network ID.

If you are not a current paid member, you can access AlumConnect by filling out the member verification form and obtaining a Microsoft Alumni Network ID through the Alumni Network.This ensures you’re a verified alumnus/a. You will then be allowed to create an account in AlumConnect and have limited access to the features,regardless of Network membership.
You can join or renew your membership to take full advantage of all the features on AlumConnect. It may take one U.S. business day to gain access to AlumConnect after renewing or purchasing your membership.

To join the Microsoft Alumni Network, complete the membership form here. This process takes approximately 3 business days to verify your employment with Microsoft. If you need your employee ID, call Microsoft Benefits at 1 (425) 706- 8853. Members living outside the United States can email askhr@microsoft.com for assistance. For security purposes, you will be required to answer a series of authentication questions. For more information on membership eligibility, go here.

We’ve recently moved to a new platform. If you’ve been a member in the past and haven’t done so yet, you’ll need to reset your password.
1. To reset your password, go to our member sign in page and follow the instructions to get and verify your verification code. (The email will come from Microsoft on behalf of Microsoft Alumni Network. Please check junk and spam folders if you don’t see this within several minutes of requesting the code.)
2. Select Continue
3. Set up your new password.
4. Sign in using your new password.
Still having trouble signing in? Email info@microsoftalumni.com.

To reset your password, go to our member sign in page and follow the instructions to get and verify your verification code. The email is sent via Microsoft on behalf of Microsoft Alumni Network. Please check your Junk/Spam folder and add this address to your Safe Senders / Trusted Senders list if needed: msonlineservicesteam@microsoftonline.com
Select Continue.
Set up your new password
Sign in using your new password.
Still having trouble signing in? Email info@microsoftalumni.com

The sign‑in verification code email is sent from the Microsoft address below. Please check your spam folder and add this address to your Safe Senders / Trusted Senders list if needed: msonlineservicesteam@microsoftonline.com

Still having trouble signing in? Email info@microsoftalumni.com.

At the moment, renewal isn’t available on mobile devices. Sign in to the Microsoft Alumni Network website using a computer or laptop and that should allow you to complete the process without any issues.